The ability to identify the cause of problems and to make the appropriate decisions to solve them effectively is the fundamental excellence of every successful leader or team member. This course is designed to train you to solve problem systematically and professionally. It follows a proven scientific method and process that helps people resolve business issues effectively.
Using the world recognized Deming’s PDCA cycle & the 7-Step Problem Solving Techniques in teams, helps people tap into the know-how of individuals, develop consensus, gain commitment, and resolve issues fast. Using a standardized systematic approach and common language, everyone in the team is on the same wavelength, and works towards the same goal, regardless of background or expertise.
This course examines a step-by-step proven process for identifying and solving problems. Included are the 7 QC Tools appropriate for moving through each step of the process. It is fast-paced and interactive, with group discussions, case studies, and the opportunity to network with leaders who face similar challenges. This training program is a must all Team Leaders and team members who need to solve problems dynamically, make accurate decisions and present it systematically to their top management on a routine basis.